Dear Valued Customer,
Personal Data Processed by MIDF Group
Name, MyKad number, passport number, contact details including office/home/mobile numbers, designation, qualifications, photographs and images on CCTV, financial data and other information relevant to the individual customer/client/investor’s transaction with MIDF Group.
MIDF Group processes personal data only for specific and limited purposes which include but not limited to the following:-
All personal information held by MIDF Group are kept confidential but we may disclose your personal data to the parties mentioned below to provide you with effective and continuous products and services and to comply with all applicable laws, regulations and industry standards including obtaining your consent when it is required to do so:-
MIDF Group ensures that all personal information processed by us is handled with strictest security and confidentiality as required by the applicable laws and regulations.
The personal information processed will be retained for such period that may be deemed necessary to protect the interests of MIDF Group and/or its customer/client/investor or as required by the relevant laws and/or regulations and/or policies and/or procedures.
Failure to Provide your Personal Data (if required by us)
Should you choose not to provide us with your personal data when it is required to do so, we will be unable to process your application or request for our products or services.
Access, Correction and Complaints
If you do not wish to have your information shared with any other party, or if you do not wish to be solicited for product or services offered by MIDF Group or any other parties including third parties whether directly or indirectly through MIDF Group, or you want access to or make correction to your personal data, kindly inform us in writing through our email address at:
through our postal address at
Malaysian Industrial Development Finance Berhad
Level 12, Menara MIDF
82, Jalan Raja Chulan
50200 Kuala Lumpur.
MIDF Group, in accordance with the Act, may:
MIDF Group also receives any queries or complaints regarding the use of personal information and the customer/client/investor may do so by writing to the above address.
1. Any reference to “MIDF Group” shall mean Malaysian Industrial Development Finance Berhad and all its subsidiary companies.
3. In the event of any inconsistency between English version and the Bahasa Malaysia version of this notice, the English version shall prevail over the Bahasa Malaysia version.
MIDF Group has strict standards of security and confidentiality to safeguard our customer information. Any personal data we process will be treated with the utmost care and security as we recognise the importance of protecting and managing your personal data. Furthermore, we shall comply with and adhere to the requirements of Bank Negara Malaysia and Personal Data Protection Act 2010 pertaining to the privacy and confidentiality of the personal data and transactions, as well as the need to maintain the security and integrity of our system. This section sets out the security measures we have in place.
We use a variety of physical and technical measures to keep your personal data safe and against unauthorised or accidental access, disclosure or processing. We do this by:
We shall endeavour to conduct regular and thorough reviews or audits of our security measures. In the event any defects or otherwise a breach of our systems is discovered, we shall in the case of a security breach, promptly report the same to the appropriate management and Bank Negara Malaysia, and immediately proceed to rectify or remedy the same. For this purpose, we may be required to temporarily or indefinitely suspend all use of our system until such time when the said defects are rectified or remedied without any notice and without any liability whatsoever to you.